Warranty Describe the issueOil leakingLost pressureNo longer works as beforeSnap ring broke or could not hold the springShock rod detached from the shock bodyOtherNearly 99% of the time, these issues arise due to installation errors, such as the spring seat being positioned upside down. In such instances, warranties are frequently invalidated because the root cause is typically traced back to an installation error.The majority of failures (approximately 99%) can be attributed to installation errors. Specialized tools are necessary to disassemble the coilover without causing the rod to spin. If this happens, it may detach and cause fluid leakage. As such mishaps frequently result from installation errors, warranties often do not cover them.Other issue Please explain the issueWhich part number has the issue If your order had multiple parts in it and the issue is only with the one of the parts please either describe that part or let us know the part numberEmail* Warranty OptionReturn Product for Warranty and waitPay refundable deposit for a replacement now and ship back once swappedMost manufacturers require the return of defective products before replacement. Therefore, we propose two options: 1. Return the faulty product. After warranty validation, we'll send a replacement. This may take 2-4 weeks. 2. We invoice a product deposit and ship a replacement. Upon warranty confirmation, we refund the deposit. Please note, most manufacturers only cover parts and exclude shipping, labor, or any other costs.Zip code where we shipped the product to In case we can't find your order by email we need your zip code to look it up.Pictures of the issueMax. file size: 24 MB.Pictures of the issueCAPTCHA